Refund policy

We have a 14-day EXCHANGE ONLY policy, which means you have 14 days after receiving your item to request an exchange. There are NO REFUNDS. 

To start an exchange, you can contact us at info@tlynnskin.com. Please note that exchanges can take an additional 10-14 days for shipping.

You can always contact us for any return question at info@tlynnskin.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
There are NO refunds and all sale items are FINAL. If one happens to receive a defective item, item is eligible for replacement/exchange for 14 days.